Magento Support & Performance Services
Structured technical oversight for scaling UK Magento merchants. Midori Web provides senior-led support, performance optimisation and controlled upgrades for merchants generating £500k+ annually.
Magento Support Retainers
Ongoing structured support delivered under fixed retainers. Risk reduction, conflict management and predictable senior oversight — without agency overhead.
- Extension conflict management
- Bug resolution & stabilisation
- Patch guidance & upgrade planning
- Direct access to technical decision-makers
From £1,000/month
Performance Optimisation
Structured optimisation targeting Core Web Vitals, TTFB (ms), and checkout stability. We focus on measurable improvements tied to revenue and operational reliability.
- TTFB & infrastructure optimisation
- Core Web Vitals improvements
- Checkout latency reduction
- Extension & frontend payload rationalisation
From £1,200
Magento Upgrade & Recovery
Controlled Magento 2.4.x upgrades with extension validation, staging, deployment discipline and post-release monitoring. Also supports recovery from failed upgrades.
- Compatibility & risk assessment
- Staging build & controlled deployment
- Extension rationalisation
- Post-upgrade stability validation
From £2,500
Magento Technical Audit
A fixed-scope, senior-led audit designed to identify technical debt, performance constraints and upgrade exposure. Ideal as a first step before retainers or major changes.
- Performance diagnostics & benchmarks
- Extension conflict & risk review
- Security & stability overview
- Prioritised roadmap & next steps
£697 fixed
Why Structured Support Matters
Magento environments become fragile when development is reactive. Midori Web prioritises measured performance benchmarking, extension rationalisation, controlled deployment workflows, and upgrade roadmap planning — designed to reduce operational risk while supporting revenue growth.
Risk Reduction
Stability and controlled change management to minimise unexpected incidents.
Performance Clarity
Measured diagnostics focusing on TTFB, checkout flow latency, and Core Web Vitals.
Commercial Alignment
Technical work that supports conversion, campaigns, and operational efficiency.
Who We Work With
We typically partner with UK-based Magento merchants generating £500k–£10M annually — brands with real technical complexity that require predictable oversight.
- Merchants experiencing extension conflicts or recurring instability
- Brands planning a Magento 2.4.x upgrade
- Teams seeking a long-term technical partner (not ticket-based freelancing)
- Stores where performance and checkout reliability affect revenue directly
If you’re seeking the lowest-cost hourly developer, we’re likely not the right fit. If you want structured stability and senior oversight — we should talk.
Discuss Your Magento Environment
Schedule a 30-minute technical review to assess your current environment, identify risks and determine whether a Midori Web partnership is appropriate.
Midori Web works with a limited number of merchants to maintain structured senior oversight.