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MAGENTO PERFORMANCE INVESTIGATION
Slow pages. Unpredictable checkout. A store that struggles when traffic rises. Find out what is holding your Magento store back before investing in optimisation.
Fixed investigation fees · Clear evidence and priorities
Optimisation scoped separately · No score or revenue promises
Clarity before changes
Explore what the browser downloads, renders and waits for. Heavy scripts, images and third-party tools can hide behind an acceptable homepage score.
Look beyond a single test. Full Investigation examines sampled application and infrastructure evidence to separate frontend symptoms from backend constraints.
Peak Readiness adds a scoped look at workload and capacity in staging, with agreed limits and an action plan for your important journeys.
Choose the depth you need
Select the service that answers your questions. Buy Snapshot or Full below; we’ll keep your selection while you connect your account.
Already have an emergency-support account? Use the same login. There is no need to buy Snapshot before Full.
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2 working days from payment
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10 working days once required access is ready
Scope enquiry, then a tailored proposal
Schedule agreed in your proposal
Full: one installation, up to 8 page types and 3 selected store views; 12 sampled URLs or journeys in total. Custom/headless or uncertain Full setups are scoped before payment. Peak scope is agreed in a proposal. No VAT currently charged. Optimisation, retesting and upgrade credit are excluded.
Compare the scope
A clear view of what each investigation includes. On mobile, scroll the table sideways to compare all three.
| Included area | Snapshot £395 | Full Investigation £1,950 | Peak Readiness From £4,500 |
|---|---|---|---|
| Fit | Any public Magento storefront | Conventional Magento themes; custom/headless scoped first | Agreed Magento architecture and peak scenario |
| Magento installations | 1 public storefront | 1 installation | Agreed in proposal |
| Sample size | 4 agreed URLs | Up to 8 page types / 3 store views / 12 sampled URLs or journeys total | Full baseline plus agreed peak scenarios |
| Public page performance | 4 external assessment areas | Included, alongside internal investigation | Included |
| Competitor context | Up to 2 public competitors | Included public comparison | Included public comparison |
| Product waterfall | Included | Included | Included |
| Core Web Vitals | Lab evidence; field data where available | Lab + available field evidence | Baseline plus agreed peak analysis |
| Full-page cache | Limited external check | Internal cache configuration and behaviour | Full baseline plus peak behaviour |
| Code and profiling | Not included | Sampled application/code profiling | Included baseline |
| Hosting, PHP and database | Not included | Within agreed access and sample | Baseline plus scoped capacity assessment |
| Redis, search, cron and queues | Not included | Within agreed access and sample | Baseline plus peak risks |
| Checkout, Admin and logs | Public cart URL only | Sampled checkout/Admin/log investigation | Baseline plus agreed critical journeys |
| Coverage | External snapshot | 16 areas, subject to access and sampling | Full + agreed peak scope |
| Staging load / capacity testing | Not included | Not included | Agreed workload and safe test limits |
| Monitoring period | Point-in-time assessment | Investigation evidence window | Agreed monitoring/log period |
| Report and priorities | Snapshot report | Detailed findings and prioritised plan | Investigation + peak readiness plan |
| Debrief | 30 minutes | 60 minutes | 2 × 60 minutes |
| Delivery | 2 working days from payment | 10 working days once required access is ready | Schedule agreed in quotation |
| Implementation and retest | Separately agreed; not included | Separately agreed; not included | Separately agreed; not included |
| Upgrade credit | Not included | Not included | Not included |
| Next step | Buy Snapshot | Buy Full Investigation | Discuss your scope |
A Magento investigation, not just a speed test
Magento performance is shaped by the journey from the customer’s browser to the application, its data and its infrastructure. A fast cached homepage does not establish that product discovery, cart activity or administration will behave in the same way.
Full Investigation brings the relevant evidence together across 16 assessment areas. We work within an agreed sample: one Magento installation, up to eight page types, up to three store views and twelve sampled URLs or journeys in total. The report identifies findings, limitations and recommended priorities, so you can decide what deserves attention first.
Page loading and rendering, available Core Web Vitals evidence, JavaScript, images, third-party requests, cache behaviour and sampled checkout journeys. Snapshot focuses on external evidence from four agreed public URLs.
Full Investigation includes sampled code and profiling, PHP/hosting, database, Redis, search, cron, queues, Admin and logs, subject to suitable access. Findings distinguish observed evidence from hypotheses that need further testing.
Peak Readiness adds agreed staging tests and monitoring. The proposal defines the environment, traffic model, journeys, limits and schedule. Results describe the tested conditions; they do not guarantee a future sales event.
Understand the symptoms
A public-page score can flag symptoms, but it cannot explain every checkout dependency or internal application bottleneck. Choose the scope that fits the question and the access you can provide.
Our slow Magento checkout guide helps you describe a checkout problem. If you already have evidence and need changes implemented, explore Magento performance optimisation.
Snapshot and Full sample reports
Fictional store data · examples, not customer results
Built to support a decision
Expect an executive overview, the agreed scope and limitations, evidence supporting the findings, and a prioritised next-step plan. Your debrief gives you space to question the findings and discuss the options.
The report is saved in your account, alongside the conversation and billing documents. You can use it with your existing developer or ask Midoriweb to scope the optimisation work separately.
Choose your investigation →Sample reports use fictional data. They are illustrations of the deliverable, not client results.
How it works
Complete one short form, then pay securely on this page for Snapshot or eligible Full Investigation. Your invoice is saved to your account and emailed as a PDF. Peak engagements are scoped first.
Your booking details are already saved. Specific page links and competitors are optional. For Full and Peak, we request only the secure access needed to investigate. No second intake form or routine plan approval is required. Keep credentials out of ordinary messages.
Follow progress and ask questions in your account. Receive your final report there and by email, then use your included debrief to agree sensible next steps. Any implementation is a separate engagement.
Choose Snapshot for an external view when you need a contained first investigation or do not yet have technical access. It can assess the public storefront of a headless Magento setup too.
Choose Full when you need a deeper explanation across the storefront, Magento application and infrastructure. Direct purchase is for conventional Magento themes. Custom/headless setups need scoping before payment.
Ask about your setupYou decide. Your own team can act on the recommendations, or Midoriweb can propose a separate optimisation engagement based on the investigation evidence.
We do not include implementation, an upgrade credit or a retest in these fees. We do not promise a particular Lighthouse score, load time, search ranking or revenue outcome.
Check the scope before buying →Questions before you book
No. These packages cover investigation, reporting and the stated debrief. Any optimisation work is scoped and agreed separately once there is evidence to guide it.
Yes. Choose Full directly if it fits your setup and you can provide the required access. Snapshot is an independent service, not a mandatory first stage.
Snapshot can review a public Magento storefront regardless of its theme. Full direct purchase is intended for conventional Magento themes. For a custom or headless setup, ask us to confirm the scope before paying; if you are unsure which category your implementation falls into, contact us first.
Snapshot is delivered within two working days of payment. Full is delivered within ten working days once required access is ready. Your Peak proposal states its delivery time before payment. Working days are Monday to Friday. Your account shows the calculated report date once the delivery period starts.
Snapshot uses public pages and does not require internal server access. Full and Peak require agreed technical access appropriate to their scope. Use the secure access workflow for credentials; do not send passwords in email or normal messages.
Peak load testing is scoped for staging with an agreed workload, boundaries and test conditions. Production load testing is not part of this standard offer. Any impact on shared infrastructure must be reviewed before testing.
No. The purpose is to establish evidence, explain constraints and prioritise work. The packages do not guarantee scores, capacity, search rankings or commercial outcomes.
Your account keeps the final report, conversation and invoice together. The final PDF is also sent as an attachment in a branded report email, subject to delivery and attachment limits; the account remains the authoritative copy.
Midoriweb is not currently VAT registered, so no VAT is charged at present. There is no upgrade credit or included retest. If registration changes, checkout will show the applicable tax and total before you pay.
An investigation is a planned service, not emergency incident response. Use Midoriweb’s existing emergency-support service for an urgent operational issue; its separate pricing and acceptance process apply.
A better starting point for optimisation
Start with the investigation that matches your access, questions and priorities.